Costa Coffee apologises after ‘miscommunication’ in Leighton High Street store over poster for missing man


People searching for Linslade’s missing man were left shocked when a coffeehouse chain initially refused to let them display a poster in their window.

Members of the public have been asking businesses in the town to advertise the disappearance of Neil Devlin, of Town Bridge Mill, Leighton Road, Linslade, since he went missing on New Year’s Day.

But those searching for him claim Leighton’s Costa Coffee on the High Street initially said no when they were approached yesterday.

Speaking to the LBO, Steven Cook, of Vimy Road, Linslade, said: “My friends went into the Costa and were told they would not be allowed to put the poster up in the window.

“They basically told them to do one and gave them no reason why.

“I just think it is disgraceful. It’s not right for such a big company like Costa; they should be supporting their community.

“I have been on the phone to head office, but they say it’s going to take a long time to look into it.

“I didn’t know him personally, I had just seen him in Morrisons pushing the trolley every now and then.

“Neil is somebody who has got nobody, everyone keeps saying, and the community is all about helping people and that’s what they were trying to do.

“So for a company like Costa to turn around and say no to putting up the posters is very sad.”

The poster has now been displayed by the coffee shop after members of the public made their feelings known to the chain’s head office.

Sam Everitt said: “A company as big Costa? Disgusted. All the Leighton Buzzard staff there should be ashamed of themselves and hang their heads in shame. Appalling.”

A general Costa Coffee spokesman explained to the LBO that an employee was asked about the poster when the manager was not in the store, so they said they would have to wait before they gave permission.

The spokesman said: “We would like to apologise for the miscommunication and highlight that the missing person posters are welcome to be displayed in our windows and within the store.”