Rob pins down solution to ‘missed delivery’ notes


The irritation of finding a ‘missed delivery’ note could be about to end thanks to a innovative solution by a Leighton Buzzard entrepreneur.

With the growth of internet shopping, there’s also been a rise in frustration caused by not being at home when the goods finally arrive.

But Rob McAlister and his company, PinPod Ltd, has launched a product designed with the modern online purchaser in mind.

Rob, whose company is based at Cherrycourt Way, says the PinPod is an electronic home delivery box that not only keeps your parcels secure, it will even “sign” for them for you.

After too many wasted hours waiting for packages and driving to various depots to collect missed deliveries, Rob decided that he had to find a better solution to this growing modern lifestyle problem.

After several years of research and development, the end result comes in two sizes. The PinPod Hi is a smaller wall or post mounted parcel safe box ideal for smaller items such as books, CDs, DVDs, important documents, shoes, clothes, mobile phones, cameras etc.

The PinPod Lo is a much larger floor-standing chest suitable for multiple deliveries and larger items.

The boxes have a PIN code which is made available to the delivery driver. Once the parcel is placed inside and the door closed and locked, the delivery driver records the Proof Of Delivery (POD) code displayed on the PinPod’s screen.

Rob said: “Owning a PinPod parcel delivery box allows online shoppers to be fully involved in the delivery of their goods, enabling them to manage the ‘final mile’ of the delivery and feel in total control of their purchase.

“We want to make ‘missed delivery’ notes a thing of the past.”

We want to make ‘missed delivery’ notes a thing of the past

Initially PinPod is only being launched in the Herts, Beds and Bucks area as the company want to give local people the opportunity to be the first in the country to own one.

The PinPod has already been on display this month at Leighton “pop-up” market and at the Centre MK.

Rob added: “Courier companies we have spoken to say they are happy for their drivers to use PinPod boxes, as a successful first time delivery ensures a happy customer, a happy end-user with fuel and time savings which impact positively on both costs and the environment.”

> In 2013 UK consumers spent more than £91bn on the internet. Yet 20 percent of parcels bought online are returned or re-delivered

Undelivered parcels are not just a cause of frustration and inconvenience to consumers – they also represent a huge cost to retailers and delivery companies.