Most complained about garages in Central Bedfordshire visited by trading standards

The two dealerships, whose details have not been disclosed by the council, were visited as part of the National Police Chiefs Council Safer Week.

The garages were inspected in response to the number of complaints from members of the public over the past six months, with officers examining the vehicles that were on sale.

They were checked for issues including structural or mechanical defects, discrepancies in mileage readings, missing or incomplete servicing history, misleading or inaccurate advertising claims and compliance with consumer protection and vehicle safety legislation.

And Bedfordshire Police vehicle examiners identified several non-compliant vehicles.

The dealerships were told of steps they needed to take – with a mixture of guidance and formal instructions handed out. And further compliance checks have already been scheduled to make sure the necessary steps are taken.

Executive member responsible for public protection at Central Bedfordshire Council John Baker said: “These inspections were carried out because residents had repeatedly raised concerns about the same garages.

“Our checks focused on the vehicles most likely to pose a safety risk or to have been misdescribed.

“We want to reassure the public that we take these complaints seriously and will continue to act wherever evidence suggests consumers may be at risk.”

Residents with concerns about vehicles they have purchased, or requiring advice on their consumer rights, are encouraged to contact the Citizens Advice Consumer Service on 0808 223 1133.

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