Leighton Buzzard care home celebrates Good inspection results
Leighton Rose Care Home has been judged as Good in all key areas
A Leighton Buzzard care home is celebrating good news following its latest Care Quality Commission (CQC) inspection.
Leighton Rose Care Home, on Hockliffe Road, has received a Good rating in all areas: safe, effective, caring, responsive, and well-led.
Thrilled with the results, residents, relatives and team members held a small party, "complete with banners and balloons".
Home manager Dionne Pearson said: "We are incredibly proud to have achieved a Good rating in all areas. This recognition is a testament to the commitment, compassion and professionalism shown by every member of our team.
"Most importantly, it reflects the quality of life, care and support that our residents receive every day."
The CQC report is the first assessment for the new service, which provides accommodation, nursing and personal care for older people, including those living with dementia.
Good as gold, bl**dy good I tell you, nice people, nice location
The inspection found that people received care from staff who "knew them well" and "understood their individual needs".
The report states that staff worked "effectively" with healthcare professionals and that care planning reflected people’s "preferences, strengths and goals".
Interactions observed were “kind, caring and respectful".
Although some relatives raised concerns about "staffing levels, call bell response times, food quality and management visibility", other people and relatives told the CQC that they felt "safe and well cared for".
The report states: "Several people specifically praised senior staff, describing them as approachable and responsive.
"One relative said, '[Staff member] is fantastic.' Another person described staff as, 'Good as gold, bl**dy good I tell you, nice people, nice location.'"
The report also praised the activities organised by the care home.
Dione concluded: "Receiving positive feedback from the CQC is wonderful, but what matters most is that our residents feel happy, safe and valued.
"We will continue to build on this success and remain committed to delivering the highest standards of care."
Staff would also like to thank residents, relatives and the wider community for their "ongoing support".
Click here to read the full report.